US domestic continental buyer of 48 states pays listed shipping charge. Buyer of Hawaii, Alaska, US Islands, and Canada pays extra shipping cost. Insurance and handling are included in the shipping cost. In store pickup is highly recommended if you are in San Francisco Bay Area. (No charge)
- We are now shipping to worldwide addresses, the item is sent to a logistic center in KY and shipped from there to the rest of the world
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
- We ship within five business days of payment, usually sooner
We accept Paypal and all major credit card (Visa, Master, American Express and Discover)
For internatinal customer, the easiest way is to pay by Paypal, we will only ship to Paypal comfimed address.
- In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section) .
- Please contact us for a return authorization and the return shipping address.
- We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- Customer May be responsibile to round trip shipping.
Customer is responsible to report any damage within 7 day after receiving the item. Please take photos for record and send to us. All packing material should be kept for demage claim. We will not be responsible for any damage cost if demage claim cannot be filed to insurance company due to customer mistake " did not keep the original packaging material and box"
If you have any question, please contact us via ebay. We usually respond within 10 min during office hour. Monday ~ Sunday (7days 10.00 am till 6.00 pm).